The Client Account Manager (CAM) plays a crucial role in driving revenue retention and growth while ensuring customer satisfaction and success using our products. As a CAM, you will manage a portfolio of existing accounts, nurture relationships, identify expansion opportunities, and drive revenue through upsells, cross-sells, and renewals. You will be a trusted advisor, leveraging data and product knowledge to optimize your customers' businesses and drive further adoption of TrustEngine solutions.
Responsibilities
Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor starting from onboarding to ensure customers achieve their desired outcomes using TrustEngine solutions.
Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and identifying new opportunities for expansion.
Conduct regular business reviews to assess customer health satisfaction and proactively uncover expansion opportunities.
Achieve assigned revenue targets by proactively identifying and pursuing upselling, cross-selling, and renewal opportunities.
Proactively monitor customer health, identify potential risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue performance.
Provide ongoing support and guidance to customers, ensuring they have the resources and knowledge to fully utilize and succeed with TrustEngine solutions.
Analyze customer data to understand product usage, identify areas for improvement, and drive adoption of Trust engine products by LOs.
Develop and present data-driven recommendations to optimize customers' business processes and maximize the value they derive from TrustEngine solutions.
Collaborate effectively with internal teams (Marketing, Sales, Product, and Support) to convey customer needs and achieve revenue and growth goals.
Base Salary Average: $55,000 - $76,000 plus variable up to $30,000
Our benefits include but are not limited to the following: Fully remote, 100% individual company paid medical plan option; company 3% paid 401(k) contribution, paid parental leave, flexible (take what you need) time off, ongoing professional development and certification opportunities, competitive salary, special employee discounts and health wellness perks.
...Our client, a leading technology solutions provider, is seeking a Cisco Network Engineer - NY/NJ to join their team. As a Cisco Network... ...and verbal communication skills.~ CCNA, CCNP/DP, or CCIE Certification preferred - Data Center. What's in it for me?...
...Chief Human Resources OfficerPosition Type: Full-Time, ExemptPosition SummaryWe are seeking a skilled and results-driven Physician Recruiter to join our organization. This on-site role will focus on leading full-cycle physician recruitment activities to support the...
...contractors, and leasing brokers for maintenance, repairs, and leasing activities. Implement and utilize rental management software (e.g., Yardi) for efficient property management. Conduct regular property inspections and ensure compliance with relevant laws and regulations...
Finishers are required to apply finishes to walls, ceilings and trim accessories using hand tools and mechanical tools that conform to the... ...and exceed the customers' expectations. Finishers apply drywall taping compound to the seams between drywall panels and to nail...
...Piper Companies is currently looking for an experienced CNC Set-Up Technician in Trevose, Pennsylvania (PA) to work for an innovative and growing surgical equipment manufacturer. Responsibilities for the CNC Set-Up Technician include: The CNC Set-Up Technician...